A new function can exist on the organizational chart without becoming part of how the organization actually operates. Organizations often respond to significant change by creating something new. A transformation office. A strategic workforce planning function. An integration team. A centre of excellence. A new role responsible for organizational effectiveness, digital transformation, or enterprise change. The logic is understandable. If something matters, give someone respons

Every organization is a system. Yet many of the decisions made within organizations are treated as though they exist in isolation. Strategy is discussed separately from operations. Governance is separated from culture. Leadership is evaluated independently from organizational performance. In reality, none of these exist on their own. Every decision enters an existing system, where it influences people, structures, incentives, behaviour, and performance in ways that are often